Automatic Prepaid Plan Change BY AIRTEL


here i'm telling u about my personal experience about the companies that changes the plan of customers without any prior information or intimation.....

Hi friends.

I'm user of very famous telecommunication company in india. yes, im talking about airtel.
I'm using my airtel prepaid from last 3 years or more,one day my prepaid plan was automatically cahnged..without any prior information and intimation by the company side..

I was usin my friends prepaid plan, which costs 1rs for daily deduction(previous it was 50paisa daily deduction, but it was also increased by the company) and 10ps/min for local airtel calls during happy hours i.e. from 3pm to 5pm in day time and from 11pm to 8am in morning...but now my plan is automatically cahnged from this to 37ps/min for first call and 1 rs for other calls in a day..

I tried to resolve my problem with the help of customer support center of this company, but nothing to happen from company side....
they simply told me to bear this plan for 612 days.

I don't know why and how...and they are also unable to answer this question but the only thing they are saying is " your plan is been changed because u have not recharged ur card from last 15 0r 20 days therefore it happnd"

I'm just saying dat they can provide prior information about that also...but the haven't ....

I want to share this because every one must know whats happening with customers, and may be this can effect to the companies who are doing such things to the customers....


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